LARA Living Room
Inside stories and real conversations from the Michigan Department of Licensing and Regulatory Affairs. LARA Living Room explores how regulation works, why it matters, and the people making it happen.
LARA Living Room
Latest Episodes
Why Public Service Matters at LARA
In honor of Public Service Recognition Week, we’re sitting down with COO Courtney Pendleton to talk about what public service really means, why it matters, and how LARA’s work impacts people across Michigan every day.https://2026.ourpubl...
Supporting Skilled Trades in Michigan
Skilled trades keep Michigan running. Learn how LARA supports these careers through licensing, public safety, and the MI Trades Partnership, and why now is the time to join the trades.
Understanding the Michigan Tax Tribunal
Learn how the Michigan Tax Tribunal resolves tax disputes and what residents and businesses should know about the appeal process.
Strengthening Service from the First Call
In this episode, we explore the important role customer service teams play across LARA and how they help shape the public’s experience from the very first call. From answering questions to guiding callers through complex processes, these teams ...
Strengthening Team LARA
What does recruitment and retention really look like at LARA? In this episode, we spotlight the Regulatory Effectiveness Office (REO) and the work happening behind the scenes to build, support, and retain a strong workforce. Hear how REO is mak...
